Terms

Dealer Hamasa Syouten CO., LTD
Head of administration Yoshiaki Mochizuki
Postal code 420-0011
Address 3-11 Aoiku Anzai Shizuoka City Japan
Description of the cost of non-commodity ◆Shipping fee
-Kanto, Chubu, Hokuriku,: ¥500
-Tohoku,Kansai: ¥600
-Chugoku, Shikoku: ¥750
-Hokkaido, Kyusyu: ¥1,000
-Okinawa: ¥1,400

-Other Countries:
Application expiration date If you chose to pay by bank transfer and have not yet sent your payment, your order will automatically be cancelled after 30 days.
Defective If you chose to pay by money order and have not yet sent your payment, your order will automatically be cancelled after 30 days.
You can submit a request to cancel your order on the same day the order was placed (unless your product is on backorder). Please note that your request may not be able to be approved because your order has already been shipped.
If the out-of-stock If you order products sales volume is a case of out of stock, we will contact you by email or TEL.
Delivery time Fast Shipping within 3 days dispatches all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
Payment Methods Paypal/cash on delivery(Japan only)
Payment deadline Please pay at the time of goods delivery: cash on delivery

Please pay within 7 days after the arrival: Bank transfer

Only when the first order, if the total amount of more than ¥10,000 will be delivered in COD.
Return policy Return policy will be made within 7 days after delivery. Please note that it too, you will not be able to accept the return request, of the exchange.
Shipping & Returns Replace defective, if the replacement delivery, Wrong, you will be paid by the Company. However, for your convenience, the customer is borne
Store name Hamasa Syouten online store
Phone number 0120-054-155(Japan only)
E-mail address info@organic-greentea.com
Website http://hamasa.onlinestores.jp/
http://hamasa.onlinestores.jp/language/en